Privacy Policy
Effective date: April 11, 2026
Marshall Homes LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you interact with us through our website, Facebook Page, Instagram, or any of our digital communication channels.
Information We Collect
When you contact us through Facebook Messenger, Instagram Direct, our website contact form, or SMS, we may collect:
• Your name and contact information
• The content of your messages and inquiries
• Project details you share with us (project type, location, budget range)
• Platform profile information provided by the messaging platform
How We Use Your Information
• Respond to your inquiries about our remodeling and home-building services
• Connect you with a Project Specialist for a consultation
• Schedule and manage appointments
• Follow up on your project interest
Automated Messaging
Messages sent to our Facebook Page, Instagram account, or SMS line may be initially handled by Scout, an AI-powered Team Coordinator, before being routed to our human team. You may request to speak with a human at any time.
Data Sharing
We do not sell your personal information. We may share information with trusted service providers solely to fulfill our services to you.
Data Retention
Conversation data is retained for up to 90 days. You may request deletion at any time.
Contact
Marshall Homes LLC
Salt Lake City, Utah
info@marshallhomesutah.com
(801) 871-9096